If the informal review (Step 1) does not lead to a satisfactory resolution, the student should consider the nature of their complaint and whether they have evidence of the following:
- calculation error
- capriciousness or bias in grading
- deviation from previously stated grading standards or applying grading standards inconsistently
- failure to follow accommodations from the Office of Accessibility Resources & Accommodations (Disability Services) after documentation was received by the faculty member
The grade grievance policy and procedure is designed to protect students from receiving final grades that are inconsistent with the grading policy or unfair to one student relative to others in the course. For example, a grade will not be raised because a faculty member graded tests strictly, as long as the faculty member applied the same rigorous standards to all students.
The student has thirty (30) calendar days from the date that grades are due to the Office of the Registrar to submit a formal written grievance via the Student Grade Grievance Form. A copy will automatically be sent to the faculty member, the appropriate chairperson, the appropriate dean, and the Student Association Grade Grievance Committee Representative. Grade grievance hearings rely on facts and evidence. The student shall supply the following information:
- A brief but specific statement of grievance and reasons for lodging the grievance.
- Supporting evidence for the grievance.
- A specific proposed resolution for the grievance.
Evidence that Step 1 occurred must also be submitted, such as email correspondence, a note from the professor, etc.
The faculty member must respond in writing to the student within four (4) weekdays* of receipt of the grievance, indicating whether the proposed resolution is accepted or rejected, or offering an alternative resolution. (Copies of that response will be sent to the appropriate chairperson, the appropriate dean, and the Student Association Grade Grievance Committee Representative.)
*Weekdays are Monday through Friday, excluding University holidays or days the campus is closed.