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Fall 2017 Updates

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Our Support Center has moved

We are now located in the Zahnow Library, 1st floor.

Saving Locally

Please be aware that our campus erases any locally saved documents on our lab computers. So, please frequently save to your OneDrive, your personal cloud that comes with Office 365; where you can upload and save documents and much more.  If you don't know how to log into your Office 365 account, click here.

Open Labs/Printing

Current full and part-time SVSU students can print at open access printers available on the 1st and 2nd floors of the Zahnow Library as well as C227a, and the OTT Mezzanine. Learn more about SVSU's Print Management Services (215kB). Check your print activity and manage your print account here.

Office 365 is Free for Current Students

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Current full and part-time SVSU students can download and install Office 365 for free. This includes Microsoft Word, Excel, and PowerPoint. Office 365 can be synced to your student account on any computer with Wi-Fi access or work on the go with the Mobile App.

Connect Your Xbox, Apple TV, Wireless Printer, Smartphone, etc, to the Network

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ClearPass is used to manage devices -- all wired and wireless -- that need internet access on the network. First register your devices on the ClearPass website, and then you can use those devices on campus.  Watch this video or download the ClearPass Registration Guide (1,429kB) to learn how to use ClearPass.

What's the Password?

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Enroll in the password security management system. Do this immediately if you know your password. That way if you forget it, you can conveniently update it on your own without having to contact the IT Support Center. You can also change your password to something new or reset it if it's expired. Watch this video for more information.

Get Things Done in the mySVSU Portal

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The mySVSU portal is where you can access your email, register for classes, and submit a maintenance request, among other things. Sign in with your SVSU username and password. Pro-tip: Make the mySVSU portal your home page in your computer's web browser.

Need help? Submit IT a Support Ticket

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If you need help setting up email on your smartphone, connecting to the wifi, or resetting your password, contact the IT Support Center. Support tickets can be submitted online at mysupport.svsu.edu. Watch this video for more information.

A Blank Canvas with Unlimited Possibilities

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Canvas is SVSU's learning management system (LMS). Many instructors use Canvas to share course materials, submit assignments, and inform students about what's going on in class.  Visit the Canvas Students couse to learn how to use the Canvas interface.

Learn Windows and Office 365

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Brainstorm is a Microsoft partner that has QuickHelp videos. Whether you are new to using Windows, Office 365, OneDrive or SharePoint, Brainstorm QuickHelp interactive videos will expand your knowledge. See how QuickHelp videos can work for you.

Keep SVSU Secure

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In the news weekly, another university, hospital, government agency or business is hacked. SVSU ITS works hard to protect our campus community. Always use strong passwords and don't share them. Please visit our new Cyber Security webpage remember it's everyone's job to keeping our campus secure.