Faculty Information
About the Testing Center
The Testing Center is a National College Testing Association (NCTA) Certified Testing Center and adheres to all NCTA policies and practices. Before taking an exam, students are required to verify their identity and then store all personal items – including books, electronics, and notes – in a secure storage location. The only items allowed in the testing rooms are those permitted by their instructor. Students are monitored by a trained proctor and all testing sessions are recorded via audio/visual equipment. All materials are collected at the end of the exam unless otherwise instructed by the professor.
The Center can proctor both paper/pencil and computerized tests. Staff are able to monitor all computers and control what features testers may access at all times; additionally, Respondus LockDown has been installed on each workstation. However, for security purposes, there are no webcams in the Testing Center and, therefore, Respondus Monitor should not be enabled if a student is to test in the Center.
Students must schedule for an appointment no less than 24 hours prior to the faculty's desired completion date. This ensures Center staff can obtain the exam from the instructor in time. The Center does not give class-wide or in-class exams. There is no charge to take a make-up exam in the Center.
To learn about the variety of exams the Center can proctor, or to submit an exam, please click on the appropriate tab below.
Accommodated Testing
Accommodated testing is held in the Office of Accessibility Resources and Accommodations (ARA), which is located in Wickes260. Questions regarding policies and procedures for accommodated testing should be directed to ARA. Appointments can be made by contacting ARA during their normal business hours at 989-964-7000.
Please note that the Testing Center is able to proctor timed exams as well as tests that require calculators or memory aids such as notecards; faculty may specify permitted items and time allotments when submitting their exam materials for make-up exams.
The Testing Center, at no charge to either the student or the instructor, offers proctoring services for students in need of make-up exams. These tests are only given at the discretion of the faculty member and all instructions provided are strictly adhered to. Faculty are in no way obligated to use the Center for this purpose; we are simply at their service if they do. At this time, the Center is unable to proctor classroom-wide or in-class exams.
Please note that students are required to make their appointments 24 hours in advance of the actual time they wish to test. This ensures the Testing Center is able to contact the faculty member in time to receive the necessary testing materials. Also, because of this 24-hour block, we cannot guarantee walk-in testing. Students can make their appointments by either clicking on the "Schedule Exam" button in the upper right corner of the Testing Center's website, by calling the Center at 989-964-2820, or via email at testing@svsu.edu. Additional information may be found under the "Policies" and "Exams Offered" tabs on the Center's website.
Submitting a Make-Up Exam
Exams may be emailed to the Center (testing@svsu.edu), dropped off in person, or they may be submitted by utilizing the Dynamic Forms link below (for security purposes, the form will prompt users to sign in).
If the Center is closed and an instructor wishes to drop off a hard copy of their exam, the test may be put into the locked drop box next to the Center’s door. Only authorized testing personnel have access to the contents of the lockbox. All Make-Up Exams must be attached to a Make-Up Exam form. Hard copies of the form are available at the Testing Center. Please note that the Testing Center is not open Saturday or Sunday, so the final day for an exam to be completed must fall on Monday through Friday.
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Completed Exams
When a student has completed their exam, instructors will be notified via email. Faculty members may collect the test from the Testing Center, or they may request that it be scanned and emailed to them. Tests will not be released to any other faculty, student, or staff member unless written permission is given by the instructor.
Upon confirmation of receipt, the original exam will be destroyed, unless otherwise instructed by the faculty member. It should be noted that scantrons can be scanned to the instructor, but a scantron machine will not be able to read them.
Exam Cancellation/Rescheduling and Incomplete Exams
If an exam has not been completed by the allotted date, the instructor will be contacted to ascertain their wishes regarding the test. Exam dates may be extended at the instructor’s discretion. To extend an exam date, please contact the Testing Center at 989-964-2820 or testing@svsu.edu.
Expired exams that are not picked up will be destroyed two weeks after the expiration date unless otherwise directed by the instructor. In cases of inclement weather or Center closings, faculty will be contacted by the Center regarding date extensions.
Testing is dependent upon instructor permission and the number of students who are in need of seats as the Center is not currently able to proctor class-wide tests due to space. Also, proctored exams for courses are not the same as make-up tests, which are defined as in-class tests that were missed due to illness or other extenuating circumstances. Proctored exams are often a case of a student choosing, with faculty permission, to test in the Center or an instructor offering this as an option to their students. Center staff are able to administer both paper/pencil as well as computerized proctored exams.
Additional information regarding online courses: Students needing online course testing may take their exams at the Testing Center or they may utilize an online testing service at their instructor's discretion. Students are responsible for any fees charged for exam proctoring services. Students should work with their instructor within the first two weeks of the semester to decide which option would work best for both parties.
Testing in the Testing Center
If an instructor wishes to allow their students the option of using the Center as a location to take their exams, instructors may submit their exam materials via the Dynamic Forms link below. For security purposes, the form will prompt faculty to sign-in. Alternatively, instructors may also email their exam materials to testing@svsu.edu. Please note that the Testing Center is not open Saturday or Sunday, so the final day for an exam to be completed must fall on Monday through Friday.
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The Testing Center does not have access to the instructor’s course on Canvas and cannot view, alter, change, or add any content to the page. Please be sure that the time in Canvas correctly matches the amount of time allotted to that student.
Please note that students are required to make their appointments 24 hours in advance of the actual time they wish to test. This ensures the Testing Center is able to contact the faculty member in time to receive the necessary testing materials. Also, because of this 24-hour block, we cannot guarantee walk-in testing. Students can make their appointments by either clicking on the "Schedule Exam" button in the upper right corner of the Testing Center's website, by calling the Center at 989-964-2820, or via email at testing@svsu.edu. Additional information may be found under the "Policies" and "Exams Offered" tabs on the Center's website.
Testing at an Off-Campus Facility
Students wishing to take their exams at an off-campus facility will notify their instructor within the first two weeks of the semester. To view a list of approved, NCTA certified testing locations, students and faculty should visit the NCTA website.
CONTACT US.
The Testing Center @ SVSU
Zahnow 308
testing@svsu.edu
(989) 964-2820