This section discusses the resources available for faculty and students that support academic endeavors. Some units and services, including the Library and Basic Skills program, are administered through the Academic Affairs division, while others, such as Academic Advisement and the College Success program, come under the purview of Student Services & Enrollment Management. Information Technology Services reports to the Executive Director of Information Technology. This means that effective communication among divisions is essential. In fact, since technology has become so integral to a number of academic support services, a special advisory group, the Teaching and Learning with Technology Roundtable (TLTR), has been established to facilitate communication among programs, units, and resource providers.
To provide a better overview of the range of services available, this chapter will group these services by type rather than reporting structure. Following the discussion of services and academic support provided by the Melvin J. Zahnow Library, this section reviews key academic support programs and academic support centers. Student services focusing on campus and residential life, recreational programs, and personal issues will be discussed in Chapter 6, Campus Culture.