Customize Training Designed to meet your needs!
Tap into our comprehensive expertise for a customized program, facilitated with adult learning principles in mind. Partner with SVSU Office of Continuing Ed & Professional Development for employee development at all levels:
For Managers, Supervisors and Team Leaders
As your partner in employee and organization development, SVSU Office of Continuing Ed & Professional Development professionals help you focus on enhancing performance and meeting strategic goals by listening to your exact needs and developing customized solutions. With the belief that the key to a competitive advantage is a high-performing organization employing those who possess the necessary skills, we provide training and organization development interventions that ensure short-term gains and long-term sustainability. SVSU Office of Continuing Ed & Professional Development offers programs, which are available for customized, onsite delivery, address the development of the following competencies — the skills, knowledge, attitudes and abilities that distinguish superior performance.
û Taking Initiative ûSetting Goals
û Time Management / Delegating ûEthics
û Building Relationships û Team Building
û Change Management û Customer Service
û Making Effective Presentations ûAnalyzing & Solving Problems
û Communication Styles û Working with "People"
û Effective Communication û Conflict Resolution
û Operations Management û Managing Projects
û Interviewing and Hiring û Structure for Decision Making
û Disciplining in a Positive Manner û Managing Diversity
û Effectively Communicating Interpersonally
û Conducting Effective Performance Reviews
û How to Handle Adversity and Change Management
û Resolving Conflict with Coworkers or Customer
û Changing Conflict into Collaboration
û Enhancing Emotional Intelligence
For Organizational Process Improvement and Quality Professionals
As your partner in employee and organization development our professionals help you focus on enhancing performance and meeting strategic goals by listening to your exact needs and developing customized solutions. With the belief that the key to a competitive advantage is a high-performing organization employing those who possess the necessary skills, we provide training and organization development interventions that ensure short-term gains and long-term sustainability.SVSU Office of Continuing Ed & Professional Development programs and services, which are available for customized, on-site delivery, address the development of the following competencies — the skills, knowledge, attitudes and abilities that distinguish superior performance:
û Lean û Six Sigma
û Project Management ûProcess Improvement
û Operational Excellence û Team-Oriented Problem Solving
For Organizational Leaders
SVSU Office of Continuing Ed & Professional Development programs and services, which are available for customized, onsite delivery, address the development of the following competencies — the skills, knowledge, attitudes and abilities that distinguish superior performance.
û Leadership Skills
û Building Emotional Intelligence
û Planning Strategically
û Leadership Visioning
û Executive Coaching
For Professionals in Particular Functional Areas
SVSU Office of Continuing Ed & Professional Development programs and services, which are available for customized, on-site delivery, address the development of the following competencies — the skills, knowledge, attitudes and abilities that distinguish superior performance.
û Lean
û Six Sigma
û Project Management
û Process Improvement
û Blogging for Business
û Professional Health Care Management
û Customer Service
û Sales Skills
û Public Relations – Media Relations
û Safety Training
For Employees in Any Role…
SVSU Office of Continuing Ed & Professional Development programs and services, which are available for customized, onsite delivery, address the development of the following competencies — the skills, knowledge, attitudes and abilities that distinguish superior performance.
û Computer Skills in a wide range of software applications
û Dealing with Change
û Ethics
û Diversity
û Effectively Communicating
û Managing Time and Priorities
û Dealing with Conflict
To learn more about our customized training, call us direct at
989-964-7489, or e-mail us at mbreyes@svsu.edu
