Description:  

Enhance your management skills through this course for supervisors, managers, and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included). By the end of the course we will have you managing like a pro - quickly and with confidence.

This program, has been approved for 24 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

One-month course; Sally Klauss, Instructor. 

Class Details:           

Course Objectives

• Understand how job expectations drive job performance.
• Learn how to evaluate job performance.
• Learn how to motivate and engage employees.
• Understand different types of motivation and rewards.
• Understand your behavioral tendencies.
• Understand the impact of your behavior on others.
• Understand how you perceive others.
• Recognize how others perceive you.
• Improve your communication with others.

Course Outcomes

 At the end of successfully completing the course, you will:

• Understand how to improve performance through clear job expectations.
• Learn how to identify and determine job expectations.
• Understand how to evaluate and identify skill gaps with job performance.
• Understand how to create accountability for job performance.
• Learn how to motivate and engage employees in ways other than pay.
• Understand how to link employee behaviors to the job performance you need.
• Understand different types of motivation and rewards.
• Learn how to adapt your behavior to the needs of a situation.
• Gain insight for each of the behavioral styles.
• Learn the strengths and weaknesses of each of the behavioral styles.
• Learn how to be more effective in your relationships with others.
• Learn how to understand yourself and others.

Course Outline

• How to determine, set, and communicate job expectations
• Linking employee behaviors to performance
• Describing performance expectations
• Increasing employee commitment and pride and evaluate performance
  
  

• Motivating and engaging employees to get the job done
• Tools and techniques to increase employee buy-in and commitment
• How to communicate with employees and get them involved and engaged in their own performance evaluations
  
  

• Enhancing your ability to manage effectively
• In-depth analysis of the behaviors of your style
  
  

• Behaviors that inhibit your ability to manage effectively
• Advanced analysis of the behaviors of your management style

About online learning

Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends. 

How the Course Works

It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom.  You will have a password and use your email address and password to gain access.

Participate when you want

You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week. There are no live real-time requirements or meetings. You decide when you participate. For the best learning, participants should log into the course on 2-3 different days of the week.

What you will do

1. In the online classroom, listen to audio lectures, view slides, even take an optional quiz to test yourself.
2. Then post comments in the online discussion with your fellow participants and the instructor.  Your instructor logs on at least once a day to answer questions and join in on the discussion.

3. Readings are assigned for each day from the textbooks provided at registration.

4. Participate any time of day or night. The ideal is to go online 2-3 times a day since they are week-long courses, but you decide.

Discussion

The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.

Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.

We encourage you to make 2-3 comments each week to maximize your learning and enjoyment of the course.

It’s easy. It’s fun.

Technical Requirements

• Internet access with Internet Explorer; Firefox Mozilla; or Safari web browser.
• Audio software such as Windows Media, Real, or Flash.
• Speakers to listen to audio.

About the Instructor 

Sally Klauss, MBA, CPCC, has an extensive background in management, employee training and development, total quality management and business management. She is also a leadership coach specializing in management development. She has experience teaching this program face-to-face for Riverside Community College.

Tuition:

One-month course, $295.
24 hours of seat time is suggested for this course for maximum learning.

Who Should Attend:

New or aspiring leaders, supervisors and managers that wish to enhance their skills and confidence in leading others. Also for those seeking recertification credit hours fo PHR, SPHR and GPHR recertification through the HR Certification Institute.

Schedule:

Summer Session: 7/1/2013 - 7/26/2013
(Late Registration Deadline 7/5/2013)

Location:

Online